What is it like to work at DHL?
Review information last updated January 27, 2026.
Summary of DHL Employee Feedback (AI-Generated)
Across the provided DHL employee reviews, a recurring theme is the variability in experience, with some locations and roles offering significantly better experiences than others.A consistent challenge appears to be the disconnect between HR Specialists and senior leadership, frequently rated as low (2 stars), suggesting a lack of strategic influence and support.Many locations highlight a supportive team environment, particularly in roles like Packers and Packagers (Hayward, CA) and HR Specialists (Livermore, CA), with a strong emphasis on training and development.However, this positivity is often tempered by concerns regarding work-life balance, consistently rated as a critical issue, especially within the HR Specialist role (Livermore, CA), indicating long hours and difficulty separating work from personal life.Operational aspects, such as office relocations (Hayward, CA), also introduce challenges, disrupting workflow and requiring adjustments.While some roles, such as the Packers and Packagers, offer strong training and a collaborative atmosphere, a significant portion of the reviews point to a lack of strategic impact and a disconnect from higher-level decision-making.The overall picture is one of inconsistent experiences, with DHL needing to address leadership engagement and improve work-life balance to create a more positive and productive environment for its employees.
Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters.
Highlights
Pros
- Strong Emphasis on Training and Development
- Supportive Team Environment
- Potential for Career Opportunities (in some roles)
Cons
- Poor Work-Life Balance
- Disconnect with Senior Leadership
- Inconsistent Operational Experiences (e.g., office relocations)
The experience caused deep emotional distress.
Dec 9, 2025
The experience caused deep emotional distress.
Dec 9, 2025
The experience caused deep emotional distress.
The experience caused deep emotional distress.
This employee was exceptionally productive and efficient.
Dec 8, 2025
This employee was exceptionally productive and efficient.
Dec 8, 2025
This employee was exceptionally productive and efficient.
This employee was exceptionally productive and efficient.
DHL Employee Reviews by Location
| Location | Rating | Reviews |
|---|---|---|
| Erlanger, KY | ★★☆☆☆ | 4 |
| Cowpens, SC | ★☆☆☆☆ | 4 |
| Fort Smith, AR | ★☆☆☆☆ | 3 |
| Union City, GA | ★★★★☆ | 3 |
| York, PA | ★★☆☆☆ | 2 |
| Manassas, VA | ★★★☆☆ | 2 |
| Las Vegas, NV | ★★★☆☆ | 2 |
| Johnstown, NY | ★★★☆☆ | 2 |
| Memphis, TN | ★☆☆☆☆ | 2 |
| Salt Lake City, UT | ★☆☆☆☆ | 2 |
| Tunkhannock, PA | ★☆☆☆☆ | 1 |
| Mechanicsburg, PA | ★★☆☆☆ | 1 |
| Cape Girardeau, MO | ★☆☆☆☆ | 1 |
| Bow, NH | ★☆☆☆☆ | 1 |
| Mcdonough, GA | ★★★★★ | 1 |