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H-E-B

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H-E-B
Hiring Process

H-E-B

H-E-B Hiring Process: Application Steps, Interview Questions & Timeline

Hiring process information last updated January 27, 2026.

Overview

This guide explains how the hiring process works for H-E-B's common entry-level roles, including typical positions and what to expect during the application process.

Minimum hiring age
16
Time to get hired
3–10 days
Background check
Required
Drug test
See drug test policy

Hiring Steps

1

Apply online

Candidates apply through the H-E-B Careers website and select a nearby store or department.

2

Online assessment

Applicants complete a short customer-service and situational judgment test.

3

Phone or video screen

A recruiter confirms availability, communication skills, and interest in the role.

4

In-person interview

Managers assess customer service, teamwork, and reliability.

5

Background check (and sometimes drug test)

Screening is required before onboarding.

Common Interview Questions

Q Why do you want to work at H-E-B?
Q What does great customer service mean to you?
Q Can you work weekends and holidays?
Q How do you handle fast-paced work?
Q Are you reliable with attendance?
Tip: Prepare specific examples from your experience that demonstrate your skills and fit for the role at H-E-B.

Hiring process information is based on publicly available sources including company career pages, applicant reports, and job postings. Actual hiring steps, timelines, and interview questions may vary depending on the position, location, and other factors.