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Staples

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Staples
Hiring Process

Staples

Staples Hiring Process: Application Steps, Interview Questions & Timeline

Hiring process information last updated January 27, 2026.

Overview

This guide explains how the hiring process works for Staples's common entry-level roles, including typical positions and what to expect during the application process.

Minimum hiring age
18
Time to get hired
3–10 days
Background check
Required
Drug test
See drug test policy

Hiring Steps

1

Apply online

Candidates apply through the Staples Careers portal.

2

Online assessment

Applicants complete a customer-service and situational judgment test.

3

Phone interview

Recruiters screen for communication skills and availability.

4

In-person interview

Managers assess customer service, teamwork, and reliability.

5

Background check (and sometimes drug test)

Required before onboarding.

Common Interview Questions

Q Why do you want to work at Staples?
Q What does great customer service mean to you?
Q Can you multitask during busy periods?
Q How do you handle frustrated customers?
Q Are you reliable with attendance?
Tip: Prepare specific examples from your experience that demonstrate your skills and fit for the role at Staples.

Hiring process information is based on publicly available sources including company career pages, applicant reports, and job postings. Actual hiring steps, timelines, and interview questions may vary depending on the position, location, and other factors.