Is 7-Eleven a good place to work?
Company Overview
Founded in 1927 in Dallas, Texas, 7-Eleven introduced the world to the concept of convenience retailing. Known for its iconic Slurpee and Big Gulp, 7-Eleven now operates over 71,000 stores globally in 17 countries. Initially named "Totem Stores," it was rebranded to reflect its extended operating hours (7 AM to 11 PM). Careers include store associates, management, and logistics roles. Fun fact: The Slurpee was invented accidentally in 1966.
Website:
Company Size:
45,000+ employees
Founded in:
1927
Location:
Irving, TX
Industry:
Retail (Convenience Stores)
Revenue:
$80B in 2024
CEO:
Joseph DePinto
7-Eleven Employee Reviews Overview
See all reviewsSummary of 7-Eleven Employee Feedback (AI-Generated)
Across all 13 employee reviews of 7-Eleven locations, a consistent thread emerges: significant challenges exist within the management structure, particularly impacting Store Leaders and Cashiers.The most prevalent concern is a pronounced lack of support and clear communication from senior leadership, leading to feelings of frustration, micromanagement, and an unsustainable workload.Several locations, notably Tacoma, WA, exhibit particularly acute issues with management style, characterized by a tendency towards excessive oversight and a disconnect between expectations and the realities of the job.While compensation is generally considered fair, it fails to mitigate the negative impacts of poor management.A recurring theme is the need for improved delegation, increased support, and a more communicative company culture.Several locations highlight the pressure placed on employees, particularly during graveyard shifts, creating an environment ripe for burnout.Despite some locations describing a ‘satisfactory’ environment, the overall sentiment is overwhelmingly negative, suggesting a systemic problem that requires immediate attention and strategic intervention.The consistent feedback indicates a need for significant improvements in leadership training, operational support, and the establishment of a more supportive and empowering company culture within 7-Eleven.
Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters.
Highlights
Pros
- Lack of Support from Senior Leadership: This is the most consistently cited issue across multiple locations.
- Fair Compensation: While not a solution, compensation is generally perceived as adequate for the work.
- Potential for Growth (Career Opportunities): Several reviews mentioned career opportunities, though this was often overshadowed by management issues.
- Team Environment (in some locations): A positive social aspect was noted in a few reviews, particularly at locations where the team dynamic was strong.
Cons
- Micromanagement: A pervasive issue, particularly highlighted in the Tacoma reviews.
- Lack of Communication: Poor communication between management and employees is a recurring concern.
- Unsustainable Workload: Employees frequently report being overworked and facing unrealistic demands.
- Frustration with Management: The overall sentiment is characterized by frustration with the management style.
- Lack of Support: Insufficient support and guidance from supervisors contributes significantly to the negative experience.
Pay Overview at 7-Eleven
See all salaries7-Eleven average pay is $37/hr, with most salaries ranging from $26 to $55.