7-Eleven

Write a Review | 2.9 | ★★☆☆☆

7-Eleven
Employee Reviews

7-Eleven

What is it like to work at 7-Eleven?

Rating Distribution

159 ratings
★★☆☆☆
5 stars
14.0% (15)
4 stars
13.0% (14)
3 stars
34.0% (37)
2 stars
15.0% (16)
1 stars
25.0% (28)

Summary of 7-Eleven Employee Feedback (AI-Generated)

2.9 out of 5 ★★☆☆☆

Across all 13 employee reviews of 7-Eleven locations, a consistent thread emerges: significant challenges exist within the management structure, particularly impacting Store Leaders and Cashiers.The most prevalent concern is a pronounced lack of support and clear communication from senior leadership, leading to feelings of frustration, micromanagement, and an unsustainable workload.Several locations, notably Tacoma, WA, exhibit particularly acute issues with management style, characterized by a tendency towards excessive oversight and a disconnect between expectations and the realities of the job.While compensation is generally considered fair, it fails to mitigate the negative impacts of poor management.A recurring theme is the need for improved delegation, increased support, and a more communicative company culture.Several locations highlight the pressure placed on employees, particularly during graveyard shifts, creating an environment ripe for burnout.Despite some locations describing a ‘satisfactory’ environment, the overall sentiment is overwhelmingly negative, suggesting a systemic problem that requires immediate attention and strategic intervention.The consistent feedback indicates a need for significant improvements in leadership training, operational support, and the establishment of a more supportive and empowering company culture within 7-Eleven.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters.

Highlights

Pros
  • Lack of Support from Senior Leadership: This is the most consistently cited issue across multiple locations.
  • Fair Compensation: While not a solution, compensation is generally perceived as adequate for the work.
  • Potential for Growth (Career Opportunities): Several reviews mentioned career opportunities, though this was often overshadowed by management issues.
  • Team Environment (in some locations): A positive social aspect was noted in a few reviews, particularly at locations where the team dynamic was strong.
Cons
  • Micromanagement: A pervasive issue, particularly highlighted in the Tacoma reviews.
  • Lack of Communication: Poor communication between management and employees is a recurring concern.
  • Unsustainable Workload: Employees frequently report being overworked and facing unrealistic demands.
  • Frustration with Management: The overall sentiment is characterized by frustration with the management style.
  • Lack of Support: Insufficient support and guidance from supervisors contributes significantly to the negative experience.
3 out of 5 ★★★☆☆

This leader consistently exceeds sales targets impressively.

Dec 8, 2025

3 out of 5 ★★★☆☆

This leader consistently exceeds sales targets impressively.

Dec 8, 2025

0 out of 5 ☆☆☆☆☆

This leader consistently exceeds sales targets impressively.

This leader consistently exceeds sales targets impressively.

1 out of 5 ★☆☆☆☆

Prompt action is vital for employee wellbeing.

Dec 7, 2025

1 out of 5 ★☆☆☆☆

Prompt action is vital for employee wellbeing.

Dec 7, 2025

0 out of 5 ☆☆☆☆☆

Prompt action is vital for employee wellbeing.

Prompt action is vital for employee wellbeing.

7-Eleven Employee Reviews by Location

Location Rating Reviews
Oklahoma City, OK 2.6 ★★☆☆☆ 9
Houston, TX 2.0 ★★☆☆☆ 6
Irving, TX 2.8 ★★☆☆☆ 5
Las Vegas, NV 3.3 ★★★☆☆ 3
Brownsville, TX 2.0 ★★☆☆☆ 2
Enon, OH 1.0 ★☆☆☆☆ 2
Pittsburgh, PA 3.5 ★★★☆☆ 2
Miami, FL 4.0 ★★★★☆ 2
Salt Lake City, UT 2.5 ★★☆☆☆ 2
Norfolk, VA 2.0 ★★☆☆☆ 2
Orlando, FL 5.0 ★★★★★ 1
Deerfield, IL 1.0 ★☆☆☆☆ 1
Worcester, MA 3.0 ★★★☆☆ 1
West Unity, OH 4.0 ★★★★☆ 1
Salem, OR 5.0 ★★★★★ 1