Dairy Queen

Write a Review | 3.3 | ★★★☆☆

Dairy Queen
Employee Reviews

Dairy Queen

What is it like to work at Dairy Queen?

Rating Distribution

172 ratings
★★★☆☆
5 stars
18.0% (17)
4 stars
28.0% (26)
3 stars
20.0% (19)
2 stars
12.0% (11)
1 stars
22.0% (21)

Summary of Dairy Queen Employee Feedback (AI-Generated)

3.3 out of 5 ★★★☆☆

Across all the Dairy Queen employee reviews, a recurring theme is the significant variability in the quality of the work environment.While several locations, notably the Vancouver, WA and Sammamish, WA locations, presented highly structured and efficient operations, with strong emphasis on quality control and operational excellence (as evidenced by the 5-star ratings), others, such as the Sammamish and Renton locations, suffered from management issues, including a disconnect between management priorities and operational needs.A common complaint revolved around a lack of support from management, leading to frequent equipment malfunctions, high-pressure customer interactions, and a heavy burden of cleanup duties.The Sammamish location, in particular, highlighted a critical issue: management's excessive focus on internal matters, neglecting the practical realities of running a fast-food restaurant.Conversely, several locations, including Vancouver, WA, demonstrated well-managed teams and a strong commitment to operational efficiency, quality control, and customer service.The reviews consistently pointed to the importance of clear operational processes, a focus on food quality, and proactive management.However, a crucial factor driving the negative experiences in some locations was the lack of a consistent, supportive management structure and the resulting impact on employee morale and operational effectiveness.Ultimately, the experiences varied greatly, highlighting the importance of robust management practices and a strong focus on employee support across all Dairy Queen locations.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters.

Highlights

Pros
  • Strong Operational Processes
  • Focus on Food Quality & Inventory Management
  • Positive Team Dynamics (in some locations)
Cons
  • Lack of Management Support
  • Frequent Equipment Malfunctions
  • Disconnection Between Management & Operations
1 out of 5 ★☆☆☆☆

This temporary job wasn’t a long-term fit.

Oct 6, 2025

1 out of 5 ★☆☆☆☆

This temporary job wasn’t a long-term fit.

Oct 6, 2025

0 out of 5 ☆☆☆☆☆

This temporary job wasn’t a long-term fit.

This temporary job wasn’t a long-term fit.

4 out of 5 ★★★★☆

The workplace offers a truly enjoyable atmosphere.

Oct 5, 2025

4 out of 5 ★★★★☆

The workplace offers a truly enjoyable atmosphere.

Oct 5, 2025

0 out of 5 ☆☆☆☆☆

The workplace offers a truly enjoyable atmosphere.

The workplace offers a truly enjoyable atmosphere.

Dairy Queen Employee Reviews by Location

Location Rating Reviews
San Antonio, TX 3.3 ★★★☆☆ 4
Corry, PA 3.5 ★★★☆☆ 2
Marshall, IL 2.0 ★★☆☆☆ 1
Hermiston, OR 3.0 ★★★☆☆ 1
Kent, WA 4.0 ★★★★☆ 1
Northville, MI 4.0 ★★★★☆ 1
Flower Mound, TX 4.0 ★★★★☆ 1
Huntsville, TX 5.0 ★★★★★ 1
Toledo, OH 5.0 ★★★★★ 1
Denton, TX 2.0 ★★☆☆☆ 1
Sneads Ferry, NC 4.0 ★★★★☆ 1
Duluth, GA 3.0 ★★★☆☆ 1
Pueblo, CO 1.0 ★☆☆☆☆ 1
Geneva, IL 4.0 ★★★★☆ 1
Shelbyville, IN 1.0 ★☆☆☆☆ 1