What is it like to work at Subway?
Review information last updated January 27, 2026.
Summary of Subway Employee Feedback (AI-Generated)
Across all Subway employee reviews, a recurring theme is the variability of the work experience, heavily influenced by the specific franchise location and the individual franchise owner’s management style.While some locations, like Anchorage, WA, presented overwhelmingly positive experiences characterized by high satisfaction across all categories – compensation, culture, leadership, and work-life balance – others, such as Anchorage, AK, and Spokane, WA, highlighted significant concerns regarding communication, safety, and compensation.A consistent negative factor was a lack of clear communication between management and staff, coupled with a perceived undervaluation of employee contributions, particularly in regards to compensation and workload.The role itself is largely defined by its operational simplicity – primarily focused on sandwich preparation – and often presents as a short-term or temporary employment opportunity, particularly lacking in career progression or collaborative elements.The reviews consistently underscore the importance of understanding the franchise owner's leadership style, as this is a primary determinant of the overall employee experience.Finally, a common thread is the limited scope of the role, often described as straightforward and suitable for individuals seeking a basic, task-oriented position, rather than a long-term career path.
Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters.
Highlights
Pros
- Positive Franchise Owner Leadership (mentioned across multiple locations)
- Straightforward Operational Tasks (common across several reviews)
- Short-Term Employment Opportunities (frequently cited)
- Simple Operational Focus (consistent across reviews)
- Potential for a Basic Employment Solution (repeatedly mentioned)
Cons
- Lack of Communication Between Management and Staff (most frequently cited)
- Concerns Regarding Compensation and Workload (repeatedly highlighted)
- Limited Career Progression Opportunities (consistently mentioned)
- Inconsistent Management Styles (a recurring theme)
- Lack of Collaboration and Teamwork (frequently reported)
Management could benefit from some significant improvements.
Nov 3, 2025
Management could benefit from some significant improvements.
Nov 3, 2025
Management could benefit from some significant improvements.
Management could benefit from some significant improvements.
The workplace is generally okay, but there’s room for growth.
Oct 6, 2025
The workplace is generally okay, but there’s room for growth.
Oct 6, 2025
The workplace is generally okay, but there’s room for growth.
The workplace is generally okay, but there’s room for growth.
Subway Employee Reviews by Location
| Location | Rating | Reviews |
|---|---|---|
| New York, NY | ★★★☆☆ | 3 |
| El Paso, TX | ★★★☆☆ | 3 |
| Chillicothe, MO | ★★★☆☆ | 2 |
| Sacramento, CA | ★★☆☆☆ | 2 |
| Bangor, ME | ★☆☆☆☆ | 2 |
| Akron, OH | ★★★☆☆ | 2 |
| Clarksville, TN | ★★★★☆ | 2 |
| Portland, OR | ★★☆☆☆ | 2 |
| Belle Vernon, PA | ★★★☆☆ | 1 |
| Shelley, ID | ★★☆☆☆ | 1 |
| Geneva, OH | ★★★★☆ | 1 |
| Baldwin Park, CA | ★★★★★ | 1 |
| Tawas City, MI | ★☆☆☆☆ | 1 |
| North Royalton, OH | ★★★★☆ | 1 |
| Charleston, SC | ★★★☆☆ | 1 |