Is Grubhub a good place to work?
Company Overview
Founded in 2004, Grubhub is a leading food delivery service in the U.S. Careers include software developers, delivery drivers, and marketing roles. Fun fact: Grubhub was started by two web developers frustrated with the lack of food delivery options.
Website:
Company Size:
2,800+ employees
Founded in:
2004
Location:
Chicago, IL
Industry:
Delivery Services
Revenue:
Revenue not available
CEO:
Adam DeWitt
Grubhub Employee Reviews Overview
See all reviewsSummary of Grubhub Employee Feedback (AI-Generated)
Across all Grubhub employee reviews, a consistent and concerning theme emerges: significant operational and management challenges exist, particularly impacting driver and sales agent experiences.The most prevalent issue is a disconnect between the effort required and the compensation received.Drivers in locations like Bakersfield and Los Angeles frequently report being forced into inefficient routes and extended periods of work due to inadequate route optimization technology and a reactive compensation model.This highlights a critical need for Grubhub to improve its operational logistics and driver support systems.Similarly, Sales Managers in Los Angeles consistently describe a toxic and unprofessional management culture, characterized by dishonesty and a lack of accountability.Furthermore, a recurring problem is the lack of stability and transparency around commission structures, particularly evident in the Bakersfield reviews where frequent relocation and unpredictable work conditions negatively impact earnings.While specific details vary by location, the overarching narrative suggests a systemic need for Grubhub to address operational inefficiencies, improve communication, and foster a more supportive and trustworthy work environment.The reviews, while limited in number, paint a troubling picture of a company struggling to effectively manage its workforce and operational logistics.
Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters.
Highlights
Pros
- Operational Inefficiencies (Route Optimization): A consistent complaint across multiple locations regarding inadequate route planning and technology.
- Need for Improved Driver Support: Drivers repeatedly express a need for better support and assistance, particularly in challenging environments.
- Potential for Increased Stability (Commission Transparency): There's a desire for more predictable and transparent compensation structures.
Cons
- Toxic Management Culture (Sales Managers): A pervasive issue of unprofessional and dishonest management, particularly highlighted in Los Angeles.
- Lack of Operational Efficiency (Route Planning): Inadequate route optimization leads to wasted time, fuel, and reduced earnings.
- Unstable Commission Structures: Frequent changes and unpredictability in commission payouts create uncertainty and negatively impact driver earnings.
Pay Overview at Grubhub
See all salariesGrubhub average pay is $51/hr, with most salaries ranging from $34 to $77.